I would like to get vaccinated against COVID-19. Where can I get it done?
Japan has a humid and very warm summer. Use air conditioning and electric fans indoors, and make sure to drink water frequently. Heat stroke often occurs while exercising or going out during the hottest hours. When you feel sick, move to a cool place or go to the hospital if necessary.
Check for multilingual information about preventing heat illness here.
Is there any possibility of infection with COVID-19 even in Japan?
In Japan, there also have been confirmed cases of COVID-19 infection.
There may be some differences in measures taken to prevent infection, when people may have been infected with COVID-19, and vaccinations from the countries and regions where you have been living.
For example, in Japan, infection prevention measures are taken in various places, such as requiring the use of disinfectant solution and temperature checks when entering supermarkets and restaurants.
If you have any concerns or questions, please contact the Help Desk of Support-R.
Do I need to wear a mask on the train?
In Japan, there are detailed rules regarding the wearing of masks. Summer here is very hot and humid, and many people suffer from heat stroke. Please drink enough water and refrain from forcibly wearing a mask.
Indoors, masks can be removed as long as adequate ventilation and other measures are taken, but in other places, such as trains, you will have to wear a mask.
Outdoors, it is not necessary to wear a mask if you hardly talk or if you can maintain a distance of at least 2 meters from people around you. In other places, you need to wear a mask.
The Japanese government does not recommend that children under 2 years old wear masks, and even for children over 2 years old, wearing masks is not absolute.
If I am infected with COVID-19 and have to be hospitalized, do I have to pay for hospitalization and treatment?
The Japanese government will cover the cost of hospitalization and treatment for people infected with COVID-19. Regardless of the type or the presence of a residency status, there is no charge for hospitalization and treatment.
Can I get a PCR test even if I do not have any symptoms?
If you do not have symptoms like having a fever but would like to take a PCR test, each municipality offers a free testing service. Please contact Support-R for further information, as they change constantly.
We will update this website to provide accurate information, as it changes constantly.
Please make sure that your information is up to date. If you have any questions, please contact Support-R.
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